Rude behavior is contagious and on the rise. Communications expert Chris Westfall tries to cut through Ernie & Hal’s surly dispositions to tell them why it’s happening, and what one can do about it.
Rude behavior is contagious and on the rise. Communications expert Chris Westfall tries to cut through Ernie & Hal’s surly dispositions to tell them why it’s happening, and what one can do about it.